PBX Systems



PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization. The users of the PBX phone system can communicate internally (within their company) and externally (with the outside world), using different communication channels like Voice over IP, ISDN or analog.


  • Digital PBX System
  • On-site IP PBX System
  • Hybrid PBX System

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Various PBX Systems

Digital PBX System

A digital PBX can deploy a traditional analog PBX system, as well as IP phones. This system can be upgraded by integrating with VoIP systems and by adding background music for customers on hold. Compared to the old analog telephone lines and wired, digital PBX systems deliver better sound quality.

These systems offer standard functions like extensions and transfers. They offer also other options for the user configuration like digital answering assistants, voicemail and the call-forwarding feature. This is a popular choice for businesses with older wiring, unsecured phone lines, or unreliable internet connection.

On-site IP PBX System

Also known as Voice IP (VoIP) PBX system takes full advantage of existing internet connections that are readily available. With the explosion of VoIP phone service and unified communications, the IP platform was until recently regarded as the most commonly seen type of PBX system. On-site IP phone systems utilise your business’s internal networks. By using the internet, on-site IP PBX systems can deliver call stability, a better sound quality, and more advanced applications of a PBX system. Some of these features include interfacing with other elements of your business’s unified communications, like voicemail to email, mobility integration, and video calling.

Hybrid PBX System

A hybrid phone system uses both digital PBX and VoIP technology to create a blended system one that uses a digital phone system in-house and VoIP solutions to connect to the external phone numbers. Great way to get the best of both worlds.

This type of PBX can be easier to administrate because it’s housed on-site and gives the ability to connect to remote offices or additional employees to the phone system. Most Hybrid PBX systems support SIP trunk and have excellent voice quality. With this kind of phone system, the transition will be better suited to a comprehensive VoIP system in the future.

Cloud-based PBX System

A cloud-based PBX system, also known as a hosted PBX, provides all PBX system features, applications, and calling services in the cloud. With the cloud-based phone system, the applications, features, and phone service are billed monthly under a single invoice. The “hosts” of your telecom service will provide ongoing software updates, PBX maintenance, and warranties. So, all of these are no longer your concern.





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